VIRTUAL ACCOUNT ADMIN
INKFISH has a unique way in which they service their clients marketing needs. We refer to this as the kitchen model. Watch this video to understand how that works.
You will be the action link that hold all together. The communication on a higher strategic level happens between digital marketing consultant and client. Your job is to transfer these ideas and bring the to reality by following our processes and online systems of step by step actions.
WHAT DO YOU NEED TO WORK AS AA?
- good internet (ADSL, not 3G)
- a reliable, fairly modern laptop
- a smartphone (for whatsapp)
- a space you can work uninterrupted from
- basic knowledge and understanding of any admin or marketing work on the computer
WHAT TYPE OF PERSONALITY ARE WE LOOKING FOR?
You are an admin with personality and you like to get on with it. You will push through when the learning curve is steep in the beginning. You understand the process is there to help you, and has been tried and tested before. You read instructions and you ask when things are not clear. You don’t have to have someone next to you in order to get your work done. You tick the boxes to ensure the machine remains well oiled and all involved know where their role is and what their task is. You are pro-active to ensure you won’t have to stress anyone in the future.
SO WHAT WOULD I DO ALL THE TIME?
You will be the action link that holds all together. The communication on a higher strategic level happens between senior manager / digital marketing consultant and client. Your job is to transfer these ideas and bring them to reality by following our processes and online systems of step by step actions. Arrange monthly meetings with client and marketing consultant. Prepare content schedule for each month. Collect client’s requirements regarding contents to be shared on web and social media. Brief different departments to ensure all content is ready when needed. Share the content on social media and inform clients about the work done. Report all stats at the end of each month.
HOW MANY HOURS PER DAY?
You will start with the training which takes as much time as you need. Some people have finished it in a week, others in a month… You will be allocated an account from the start (after a short intro training) and receive 50% of the reward for this account from day one, and 100% once we all agree you are capable to fly solo (with our support!). You are required to be online between 10 am and 11 am every day. Exceptions can be made with approval on the odd occasion. You can handle as many accounts as you have time on your hands, and how efficient you work.
HOW MUCH DO WE PAY?
INKFISH pays you per account you manage a set rate. This means a bigger account receives a higher reward, and a small account a smaller. The amount of work is initially quite a bit as you are going through a learning curve. Setting up a new account also takes time – but you reap the rewards later.
The amount of hours depend on your efficiency and you will be given more accounts and higher value accounts as you get more experienced and prove your communication and admin skills. The amount of accounts also depend on the fact if INKFISH gets new clients in but we are growing all the time.
HOW DO I GET PAID?
Your rewards per account are added up and invoiced to Inkfish at the end of the month. Deductions are made after a training period for not following the basic requirements. You will be trained to understand them properly and there is a lot of support to help you with this.
WHO SHOULD NOT APPLY?
If you have a young child at home, you are likely to get distracted a lot, which affects your work. Many before you have thought they can combine a baby or toddler with this work, but the reality is without support it’s not working.
If you suffer from anxiety, ADHD and trouble to focus at one task at the time – if you are a compulsive FB user for instance – you will not cope.
If English is not your first language.
If you have another job – we require your full attention and don’t want to be second in line. It’s been tried before and we know it does not work.
If you have a superwoman syndrome – never asking for help because you do not want to bother others – this is not going to work. You need to work and communicate in extreme and not have hang ups about asking a lot of questions and for help. This includes making a call when personal life affects your work.
If you can only work in the evening.
If you are not in South Africa or Zimbabwe.
WHAT DOES YOUR FUTURE TEAM SAY?
“The most positive aspects of being an AA for Inkfish is the structured organization ready at your finger tips, as well as an amazingly supportive and competent team.”
“Positive aspect about being an AA for me is the learning curve, I learn so much here and I am able to get in touch with my creative side, especially in writing.”
Do you think you are best fit for this role? Then fill out this form and send your application to us. Please note: This is a work from home position.